Terms of Service

Agreement and eligibility

By accessing or using Cloak, you agree to these Terms, the Privacy Policy, Acceptable Use Policy, Refund Policy, and other policies incorporated by reference. If you do not agree, do not use Cloak.

You must be legally able to enter a binding agreement in your location. If you use Cloak for an organization, you represent that you have authority to bind that organization, and references to you include that organization.

Product scope

Cloak is a desktop Chrome privacy tool focused on corporate browser-side tracking and profiling. Current features may block selected tracker, ad-tech, exchange, and RTB requests; remove common tracking parameters from URLs; reduce selected device and behavior signals; compare supported local purchase observations with later visible prices; and, after confirmation, clear covered browser-stored state for a selected store.

Forget this store is an intentionally destructive browser-state control. It can sign you out, empty carts, remove recently viewed products, unregister service workers, and reset site preferences. Optional per-store automatic forgetting is disabled by default and runs when Chrome next starts after a full exit. You are responsible for saving anything you need before using either reset.

Cloak does not protect native apps, alter network routing, hide an IP address, erase records held by other companies, conceal identity after account login, or control first-party and server-side processing. It is not antivirus, identity-theft insurance, a VPN, a fraud-prevention service, legal advice, or a guarantee of anonymity, security, a price match, lower prices, savings, or freedom from tracking.

Websites and browsers change continuously. Results may vary by browser version, website configuration, permissions, subscription status, compatibility exceptions, account state, location, inventory, taxes, fees, promotions, and third-party behavior.

Receipts, alerts, and commercial decisions

A Cloak receipt or alert describes browser-visible activity that the extension observed or changed. It is not a forensic finding, proof that a merchant discriminated or acted unlawfully, or a determination of why a price, promotion, ranking, or offer changed.

You are responsible for reviewing prices, merchant terms, return and price-match rules, account security, and purchase decisions. Do not rely on Cloak as the sole basis for a financial, legal, security, dispute, refund, return, chargeback, or regulatory decision.

Paid access, billing, and renewal

Installing the extension does not activate paid protection. A valid paid subscription and activation process are required. Stripe or another disclosed payment processor handles checkout and may require accurate billing and contact information.

Before purchase, checkout will display the current price, billing interval, renewal terms, and applicable taxes. Unless checkout states otherwise, a recurring subscription renews automatically until canceled. You authorize the payment processor to charge the payment method on file for each renewal. You may cancel through the available subscription-management flow or the Support form. Cancellation stops future renewal but does not itself create a refund.

Refunds

Refund eligibility is governed by the Refund Policy. In general, a refund request must be submitted within 14 calendar days of the charge, subject to exceptions required by law, duplicate billing, or Cloak's inability to provide the purchased service. Payment processors may retain card-processing fees where permitted by law.

Limited license

Subject to these Terms and payment of applicable fees, Cloak grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the extension for its intended purpose. No ownership interest is transferred.

You may not copy, sell, rent, sublicense, distribute, reverse engineer, bypass activation or access controls, extract source code except where law expressly permits, or use Cloak to create a competing product. Open-source components remain governed by their applicable licenses.

Acceptable use

You must comply with the Acceptable Use Policy and applicable law. You may not use Cloak to harm others, gain unauthorized access, interfere with systems, evade lawful restrictions, facilitate fraud, infringe intellectual property, or conceal unlawful activity.

Suspension and termination

Cloak may suspend, limit, or terminate access when reasonably necessary to address nonpayment, fraud, abuse, security risk, legal requirements, or a material breach of these Terms. Where practical, we will provide notice and an opportunity to cure. You may stop using Cloak at any time, but termination does not erase payment obligations already incurred.

Updates and availability

We may update, replace, limit, or discontinue features to maintain security, compatibility, compliance, or product quality. We do not promise uninterrupted availability or compatibility with every website, browser build, device, or third-party service. Material changes to paid functionality will be handled in accordance with applicable law.

Ownership and feedback

Cloak and its licensors retain all rights in the product, software, branding, design, documentation, and related materials. If you provide suggestions or feedback, you grant Cloak a perpetual, worldwide, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you without permission.

Third-party services

Cloak may interact with Chrome, the Chrome Web Store, Stripe, and websites you visit. Those services are independent and governed by their own terms. Cloak is not responsible for third-party content, availability, policies, or conduct.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOAK IS PROVIDED AS IS AND AS AVAILABLE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR EFFECTIVE AGAINST EVERY TRACKER, PROFILING METHOD, AUCTION, FINGERPRINT, PRICE SYSTEM, OR WEBSITE. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOAK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOAK'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID CLOAK DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR 100 U.S. DOLLARS. This limit does not apply where liability cannot lawfully be limited.

Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Cloak and its affiliates, officers, employees, and contractors from claims, damages, losses, and reasonable costs arising from your unlawful use of Cloak, breach of these Terms, or violation of another person's rights.

Governing law and disputes

These Terms are governed by applicable law, including any mandatory consumer protections in your place of residence. A dispute must be brought before a court with lawful jurisdiction unless the parties agree to another permitted process. Before filing a claim, the parties agree to attempt in good faith to resolve it through the Support form.

General terms

If any provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without Cloak's consent; Cloak may assign them in connection with a reorganization, financing, merger, or sale. These Terms and incorporated policies are the entire agreement concerning Cloak and supersede prior discussions about the service.

We may update these Terms prospectively. Material changes will be identified by a revised effective date and additional notice when required. Continued use after the effective date constitutes acceptance where permitted by law. Questions may be submitted through the Support form.